SaaS · CRM · ERP
Build the Platform That Runs Your Business
From multi-tenant SaaS products and custom CRMs to full-stack ERPs that replace eight spreadsheets — we engineer cloud platforms that scale with your team and your customers.
Based in Kolkata. In-house senior team. GST + Indian compliance baked in. You own the code.
What We Build
Three Platforms. One Expert Team.
Whether you need a CRM that fits your sales process, an ERP that replaces your spreadsheets, or a multi-tenant SaaS platform that scales to thousands of customers — we've built all three.
Custom CRM Development
Stop paying ₹15/user/month for software that doesn't fit your business.
Off-the-shelf CRMs are built for the average business. Your sales process isn't average. We build CRMs shaped around how your team actually sells — the stages, the roles, the integrations, the reports.
- Lead-to-deal pipeline: Custom to your sales process — not Salesforce-shaped, your-shaped. Every stage, field, and automation built for how your team works.
- Role-based access: Sales reps see their pipeline, managers see the team's, leadership sees the funnel. Nobody sees what they shouldn't.
- Integrations: Tally, Zoho Books, WhatsApp Business, email — wherever your data already lives, we connect it.
- Reporting: Weekly digests, monthly board decks auto-generated, custom dashboards per role. Data your team will actually read.
Common use cases
End-to-end ERP Systems
One system. Every department. No more eight spreadsheets.
Most SMBs run their business on a patchwork of spreadsheets, WhatsApp groups, and legacy software. We replace all of it with a single ERP that makes every department talk to every other department — in real-time.
- Inventory + purchase + sales + finance: All modules talking to each other in real-time. A purchase order raised in procurement instantly updates inventory forecasts and finance.
- Multi-branch, multi-warehouse: Support for businesses growing beyond a single location. Every branch, every warehouse, one consolidated view.
- GST-ready invoicing: e-Invoice generation, e-way bill integration, and ITR-friendly exports. Indian compliance baked in, not retrofitted.
- Mobile-first: For on-the-ground teams — field sales, delivery, inventory counts done from a phone. No laptop required.
Common use cases
Multi-tenant SaaS Platforms
We've shipped products that scaled from 10 users to 10,000+ tenants.
Building a SaaS product isn't just writing an app with a login screen. It's tenancy architecture, billing infrastructure, observability, compliance, and an admin panel for your ops team. We build the full foundation, not just the feature set.
- Multi-tenancy done right: Row-level security or schema-per-tenant based on your isolation needs. Chosen on day one, not retrofitted at tenant #500.
- Self-serve billing: Stripe subscriptions, usage-based pricing, proration, dunning, invoice portal. The full Stripe suite, configured and maintained.
- Admin & impersonation dashboards: For your ops team from day one. Impersonate tenants, manage plans, view audit logs — without a support ticket.
- Observability: Audit logs, error tracking, performance monitoring, alerting baked in. You know what's happening before your customers do.
Common use cases
How We Work
Our Delivery Process
Every SaaS, CRM, and ERP engagement follows the same disciplined process — because the most expensive line of code is the one that has to be rewritten.
Discovery
1-2 week deep dive: stakeholders, workflows, integrations, success metrics. We map what you have before recommending what you need.
Architecture
Data model, tenancy strategy, deployment architecture, security plan. Written down and signed off before a line of code is written.
MVP Build
6-10 week sprint to a shippable v1 with the must-have modules. Real engineers, daily progress, no agency theatre.
Pilot & Iterate
Internal pilot, daily fixes, weekly demos to stakeholders. We move fast on feedback before rollout.
Rollout
Go-live, training, data migration from legacy systems. We stay hands-on through cutover so nothing breaks in production.
Scale & Support
Ongoing improvements, new modules, performance tuning, SLA-backed support. We're your engineering partner, not a project vendor.
Our Stack
Modern Tools. Battle-tested in Production.
We pick tools based on ecosystem maturity, developer experience, and long-term maintainability — not hype. Every technology on this list has been run in production at scale.
Why Bizotic
Why Companies Choose Us for SaaS / CRM / ERP
Architecture-first
Multi-tenancy and security decided on day 1, not retrofitted later. We've seen what a 'we'll fix it later' SaaS looks like at scale — it's expensive.
Operator DNA
We've built and run products, not just diagrammed them. Our recommendations come from experience with the actual cost of getting it wrong.
GST + Indian compliance baked in
e-Invoice, e-way bill, ITR exports. No Western SaaS retrofitting — Indian compliance is a day-one requirement, not an afterthought.
You own the code, the data, the infrastructure
No SaaS lock-in. We build, you scale. The repository, the database, the infra — all transferred to you from day one.
Dedicated senior team
2-3 senior engineers per engagement. No offshoring, no juniors on client work. The team you meet is the team that ships.
Production support that scales with you
SLA-backed support from MVP through ₹10Cr+ ARR. We're your engineering partner for the long haul, not just the initial build.
Pricing
Transparent Pricing. One-time Fixed Build.
One-time fixed pricing — not a monthly SaaS subscription. You own the code, the database, and the infrastructure. No lock-in, no compounding fees.
Starter
Mini CRM / Starter SaaS
- Up to 3 Modules
- User Management
- Lead / Customer Management
- Basic Dashboard
- Data Export (Excel/PDF)
- Responsive Design
- 1 Month Free Support
Business
Advanced CRM / ERP
- Up to 8 Modules
- Role & Permission
- Sales, Purchase, Inventory
- Invoicing & Billing
- Reports & Analytics
- API Integrations
- 2 Months Free Support
All prices are exclusive of GST. Discovery sessions are complimentary and commitment-free.
What Our Clients Say
Founders and operators who replaced their spreadsheets with systems that scale.
“Bizotic replaced our 6-spreadsheet inventory system with a real ERP. Stock-out incidents dropped 80% in the first quarter after go-live.”
Rohit Agarwal
CTO, MetroLogistics
“We launched our SaaS in 11 weeks instead of the 6 months we'd been planning. The multi-tenancy architecture they set up has never needed revisiting.”
Kavya Iyer
Co-founder, EduPath
“GST e-invoice, multi-branch, mobile-first — they got it all right the first time. No expensive change requests, no retrofitting.”
Vikram Singh
MD, Sunrise Manufacturing
“Custom CRM that fits how Indian B2B sales actually works. Game changer. Our close rate improved 32% because the pipeline finally reflects our process.”
Anushka Sen
Founder, Sales Sherpa
FAQs
Frequently Asked Questions
Custom build vs. off-the-shelf — when does each make sense?
How is data migration from our existing system handled?
Do you support GST e-invoicing and Indian compliance?
Will the SaaS platform handle 10,000+ tenants?
What's the typical timeline for an MVP build?
Do you handle hosting and DevOps, or just code?
Can the system be white-labelled for our customers?
What happens if we want to take the code in-house later?
Get in Touch
Tell us about your platform
We'll review your brief and come back within two business days with a clear scope and estimate — no commitment required.